http://www.its.monash.edu.au/ Most recent Service status notices http://www.its.monash.edu.au/ http://www.monash.edu.au/favicon.ico en-au Thu, 17 May 2012 01:50:01 +1000 Copyright 2012 Monash University orange Wed, 02 May 2012 10:04:40 +1000 We are currently experiencing problems with accessing the Wireless Network. This will affect some users trying to access it. eSolutions staff are working on the problem, but cannot give an estimated time or resolution. http://www.its.monash.edu.au/downtime/index.html Diane.Lee@monash.edu (Diane Lee) orange Wed, 02 May 2012 12:54:16 +1000 The Monash Wireless Service is currently experiencing performance issues. Steps have been taken by technical staff to address the performance issues and a dedicated technical team are now monitoring the service. http://www.its.monash.edu.au/downtime/index.html Valter.Cristovao@monash.edu (Valter Cristovao) orange Wed, 02 May 2012 18:38:57 +1000 <p>Monash Wireless</p> <p>The Monash Wireless Service is currently experiencing performance issues. Steps have been taken by technical staff to address the performance issues and a dedicated technical team are now monitoring the service.</p> <p>Moodle 2</p> <p> Important changes will be made to Moodle 2 Thursday morning, 3 May, between 7:00 and 7:20AM AEST to address performance issues. During this time Moodle will be available, however, logged in users will be logged out. Any work not already saved will NOT automatically save. To ensure you do not experience any complications, please avoid using Moodle during this time. </p> http://www.its.monash.edu.au/downtime/index.html Sally.Awad@monash.edu (Sally Awad) orange Mon, 14 May 2012 12:02:57 +1000 <p><b>Monash Wireless</b></p> <p>The Eduroam wireless service is now functional, but there may be some periods of intermittent connectivity. If you experience this, please wait 15 minutes and then try again. </p> <p>If you do continue to have issues please contact the eSolutions Service Desk on 99032777 (students) or 99051777 (staff) if you experience further problems. </p> <p>For more information, view the eSolutions website. </p> <p><b>Moodle 2 Performance Update</b></p> <p>Important changes will be made to Moodle 2 Thursday morning, 10 May, between 7:00 and 7:20AM AEST. During this time Moodle will be available for use.</p> <p> Additional support has been put in place including extended Service Desk hours (Saturday 10am-3pm students: 9903 2777 staff ext. 51777) to minimise impact. </p> <p> Please continue reporting any problems you are experiencing with Moodle 2 to the eSolutions Service Desk. </p> http://www.its.monash.edu.au/downtime/index.html Willis.Francis@monash.edu (Willis Francis) orange Tue, 15 May 2012 13:05:31 +1000 <p>We were experiencing problems with network U Drive. This affected all users.</p> <p>This issue has now been resolved. Please follow the steps below.</p> <p><b>Windows XP:</b></p> <p>Restart the computer and reconnect to the shared drives.</p> <p><b>Windows 7:</b></p> <p>The network drive will have to be manually re-mapped. For instructions please contact the eSolutions Service Desk on 99051777.</p> <p>If you have any other issues please contact the eSolutions Service Desk on 99051777.</p> http://www.its.monash.edu.au/downtime/index.html Willis.Francis@monash.edu (Willis Francis) orange Mon, 14 May 2012 11:40:37 +1000 <p><b>Monash Wireless</b></p> <p>The Eduroam wireless service is now functional, but there may be some periods of intermittent connectivity. If you experience this, please wait 15 minutes and then try again. </p> <p>If you do continue to have issues please contact the eSolutions Service Desk on 99032777 (students) or 99051777 (staff) if you experience further problems. </p> <p>For more information, view the eSolutions website. </p> <p><b>Moodle 2 Performance Update</b></p> <p>Important changes will be made to Moodle 2 Thursday morning, 10 May, between 7:00 and 7:20AM AEST. During this time Moodle will be available for use.</p> <p> Additional support has been put in place including extended Service Desk hours (Saturday 10am-3pm students: 9903 2777 staff ext. 51777) to minimise impact. </p> <p> Please continue reporting any problems you are experiencing with Moodle 2 to the eSolutions Service Desk. </p> <p><b>Printing Issues</b></p> <p>We are currently experiencing problems with printing services.</p> <p>This will affect 1/6 of staff and student users. Affected users may not be able to find printers in their printer list, and/or will not be able to a printer to their printer list.</p> <p>IT staff are currently working on this problem, but cannot give an estimated time of resolution.</p> <p>If you do continue to have issues please contact the eSolutions Service Desk on 99051777 (staff)</p> http://www.its.monash.edu.au/downtime/index.html Willis.Francis@monash.edu (Willis Francis) orange Tue, 15 May 2012 12:22:58 +1000 <p><b>Monash Wireless</b></p> <p>The Eduroam wireless service is now functional, but there may be some periods of intermittent connectivity. If you experience this, please wait 15 minutes and then try again. </p> <p>If you do continue to have issues please contact the eSolutions Service Desk on 99032777 (students) or 99051777 (staff) if you experience further problems. </p> <p>For more information, view the eSolutions website. </p> <p><b>Moodle 2 Performance Update</b></p> <p>Important changes will be made to Moodle 2 Thursday morning, 17 May, between 7:00 and 8:00AM AEST. During this time it is expected Moodle will NOT be available for use.</p> <p> Additional support has been put in place including extended Service Desk hours (Saturday 10am-3pm students: 9903 2777 staff ext. 51777) to minimise impact. </p> <p> Please continue reporting any problems you are experiencing with Moodle 2 to the eSolutions Service Desk. </p> http://www.its.monash.edu.au/downtime/index.html Dragisa.Karac@monash.edu (Dragisa Karac)