Staff Frequently Asked Questions

	Frequently Asked Questions	More information
Computer accounts	What are my computer accounts? How do staff members obtain a student-type account?	Computer accounts and passwords
Passwords	How do I change my passwords? How to choose a good password	Computer accounts and passwords
Dial-up access	How do I set up my modem (staff account)? How do I check my modem quota usage? I'm outside the metropolitan area, am I paying STD rates for my call?	Monash dial-up service
Email access	How do I forward messages to another mail account? How do I set up a vacation message in my email? Where can I find more information on staff Webmail? Why can't I send email when I'm connected to the internet at home? How much space do I have for my email account?	Staff email
IT security	How do I report a security incident? How do I protect my home PC?	IT security
Personal Digital Assistants	Why doesn't my Palm Pilot synch to Calendar now a new node has been added?	Personal Digital Assistants
Mandatory Proxy Authentication (MPA)	Why was Mandatory Proxy Authentication implemented? Are users required to enter their Authcate password whenever an external web page is accessed? How do I configure my browser to work for MPA? Is an exemption possible?	Mandatory Proxy Authentication
Wireless Networks	What is a wireless LAN? What equipment do I need to get connected? Where can I get a wireless card? How much does a wireless card cost? What brand of wireless card should I buy?	Wireless networking at Monash