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ITS Procedure - Critical Incident Management - Key Staff

Senior Problem Managers

Campus Service Area Senior Problem Manager (SPM) Alternative SPM
Berwick & Peninsula All local services George Lambiris
ITS Campus Manager
Darrell Stitt
Caulfield All local services George Lambiris
ITS Campus Manager
Hayden Hamwood
Clayton Client Services
Infrastructure Services
Application Services (Admin)
Application Services (MUSO & Portal)
Application Services (Web)
Anne Pirera
Nicholas Eng
Nick Eden
Lisa March
Sue Steele
Sally Awad
Senior/Systems Operator on duty
Senior Technical Support Officer, AS
Lisa Davies
Senior Technical Support Officer, AS
Gippsland All local services Sahar Oujil
ITS Campus Manager
Daniel Warren

Critical Incident Managers

 Service Area Critical Incident Manager (CIM) On Call
Infrastructure Services Steve White
Manager, Production Facilities

John Baker
IT Continuity & Risk Analyst   

0409 350 613

0417 107 244

Client Services Anne Pirera
Service Support Manager, Client Services
0411 179 805
Application Services  David Saint or Lindsay Macdonald
Manager, IAS, Application Services
0400 894 220