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Monash Messaging FAQs
Monash Messaging delivers to staff - for the first time - an integrated suite of software to help you manage everyday tasks.
Tips, glossary and shortcuts
The following links direct you to the commonly-used resources that will give you hints and tips on how to use Monash Messaging more effectively and efficiently.
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Tools of Monash Messaging
To find answers to frequently asked questions about the tools of Monash Messaging, please view the relevant FAQ pages as categorised:
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Monash Messaging - Top FAQs
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1. What are the minimum computer specifications for running Monash Messaging (Lotus Notes)?
For the best user experience, the Monash recommendation is:
Processor
Intel Pentium or higher and compatibles:
XP: Pentium 4, 1.2 Ghz or higher
Vista: Pentium 4, 1.2Ghz or higher
RAM
XP: 2GB RAM minimum - 3GB or more recommended
Vista: 2GB RAM minimum - 3GB or more strongly recommended
Disk space
At least 900MB minimum disk space or more recommended
New PCs should be ordered with a minimum of 4GB of RAM to deliver optimum performance.
Please see the table on the technical specifications page for more information and specifications for Mac and Linux.
2. Will I be migrated if my machine does not meet the minimum specifications?
No. Any user with a machine of less that the above specifications will not be migrated to Lotus Notes until the PC is upgraded or replaced.
3. Will I be able to use my PDA with Monash Messaging (Lotus Notes)?
All information about PDA support requirements for Lotus Notes is documented and regularly updated at: http://www.its.monash.edu/staff/mobile/pda/support.html
4. How will Monash Messaging (Lotus Notes) affect my password & log on?
Upon initial conversion, a user's password is synchronised with their authcate password so that both passwords are the same. It should be noted that the Monash Messaging web client and workstation passwords are not synchronised, so if one is changed the other will not be automatically updated. Also, if a user were to update their authcate password via the ITS password change tool, this does not automatically update their Monash Messaging. The reason for this is that the password lives locally in a file Lotus Notes calls a user ID file.
5. How will moving to Monash Messaging (Lotus Notes) affect my spam filtering?
All current 'server side' filtering you set up will be migrated for you. Any rules you created locally in Thunderbird will need to be recreated. Notes supports 'server side' filtering, which means items marked as spam are automatically filtered into a 'Junk' folder for you, so you are also protected when logged on to your Monash email from the web.
After you migrate to Notes, to create new spam rules, you will need to use the 'Rules' feature in Notes workstation - see information about Mail Rules and the Spam Rule Filter for more about how to do this.
6. Why was Lotus Notes chosen as the corporate Monash solution above other competitors?
To support the diverse Monash community, a solution was needed to support cross platform collaboration to continue to allow staff to work on Windows, Mac and Linux platforms. Lotus Notes was the only solution that offered us this flexibility.
Also, Lotus Notes is the foundation for other solutions to support collaboration within Monash and external to Monash. This delivers an integrated collaboration environment that effectively transforms a physical workplace into a virtual collaboration workspace that transcends the physical location of collaborators.
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