Skip to content | Change text size

ITS home
 

How do I set up my Monash Mail account in Microsoft Outlook Express using IMAP?

This document will guide you through the Microsoft Outlook Express account configuration to access your Monash Mail account using IMAP. Please see the main guides page for a list of other categories.

Creating a new Monash Mail profile

  1. Open Microsoft Outlook Express and go to Tools > Accounts
  2. Press Add and select Mail.
  3. The Internet Connection Wizard window will open. Enter your name as you would like it to appear on outgoing emails. Press Next
  4. Enter your staff email address. (eg. john.citizen@its.monash.edu.au). Press Next
  5. On the Email Server Names window:
    • Select IMAP from the drop-down list.
    • Enter the Incoming mail server as: mail.monash.edu.au.
    • Enter the Outgoing mail server as smtp.monash.edu.au. Press Next.

Note: This setting will work correctly for users sending mail from a Monash campus. Users of external ISPs have the option to use their ISP's SMTP server or they may use the Monash SMTP server. If you are having trouble sending email from home, more information is available here:

http://www.its.monash.edu.au/staff/email/faq/misc.html#emailhome

  1. On the Internet Mail Logon window:
    • Enter the Account name as your AuthCate username. (eg. jcitizen)
    • Enter your Authcate password in the Password field. Press Next.
  2. Press Finish

Once the account is set up, you need to configure the following:

On the Internet Accounts window, select your Monash Mail account and press Properties
  • Select the Advanced tab.
    • Check the This server requires a secure connection (SSL) box.
    • Press Apply, then press OK

The account should now be set up; click on the Inbox folder and you will be asked for your staff authcate password.

Instructions on configuring the Monash Address book are available here:
http://www.its.monash.edu.au/staff/emai/guidesl/outlookexpress_directory.html