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IT Warranties

All IT equipment leased or purchased from an endorsed Monash supplier comes with a warranty.  The warranty will differ from product to product but will generally run for 3 years (some components such as laptop batteries may be less) and will either be onsite or return to base.

It should be noted that all leased equipment should be repaired under warranty conditions before being returned to the bank.

All IT equipment must be repaired by a licensed repairer so that the warranty is not invalidated.

Product Type Supplier Email Phone
Acer Products Leading Solutions helpdesk@leading.com.au 9848.8000 
HP Leading Solutions

helpdesk@leading.com.au

9848.8000
Paragon/Asus Paragon Systems support@paragonit.com.au 8564.0226
Toshiba SCCS service@sccs.com.au 9420.1763