Pocket PC 2003 - Using ActiveSync Backup/Restore

Backup Process

1. Microsoft ActiveSync

To begin the backup process, open MS ActiveSync, click Tools from the menu bar and select Backup/Restore from the dropdown list

2. Backup/Restore

Select the appropriate backup method from the corresponding radio button.

Note: It is recommended that the default backup path is not modified. Once the backup is complete, it is advisable to create a another copy of the resulting backup file and place it on an alternate storage device in case of PC failure.

Click Back Up Now to begin the backup process

3. Backup In Progress

To ensure the integrity of the backup data, do not interupt this process or use the PDA while this process is running.

Restore Process

Before beginning the restoration process, it is advisable to verify the existance of a valid backup file in the default location of the PDA's activesync profile.

IE: C:\Documents and Settings\Local Username\Application Data\Microsoft\ActiveSync\Profiles\Pocket PC Profile name\backup.stg

If the PDA has suffered a failure and required a hard reset (and therefore erasing its memory), Activesync will prompt to either setup a new connection or connect as "Guest". It is advisable to initially connect as Guest and follow the restore procedures below. If this is unsuccessful, setup the device again using a different profile name. When this has completed, the backup (backup.stg) file will need to be copied from either alternate storage media as described in backup process, Step 2 or:

C:\Documents and Settings\Local Username\Application Data\Microsoft\ActiveSync\Profiles\Original Pocket PC Profile name\backup.stg

to

C:\Documents and Settings\Local Username\Application Data\Microsoft\ActiveSync\Profiles\New Pocket PC Profile name\backup.stg

Please Note: If restoration is successful, the PDA will once again be recognised by Microsoft ActiveSync as Original Pocket PC Profile name.

1. Microsoft ActiveSync

To begin the restoration process, open MS ActiveSync, click Tools from the menu bar and select Backup/Restore from the dropdown list.

2. Backup/Restore

Choose the Restore tab

Click Restore Now to continue.

3. Proceed with Restore?

Click the Restore button to begin the restoration process

At the completion of this process, a soft reset of the PDA will be required.