Monash Dial-up Service

Monash University offers a dial-up service that allows you to connect to the Monash University network from your home and other external locations.

• Staff
• Postgraduate students
• Students with disabilities

Note: Existing users of the previous service do not need to complete a Request for Computer Access form and can go directly to How to connect to the service as your access has been automatically granted.

Service features

• Australia-wide access at local call charges (no STD call charges)
• Monash Virtual Private Network (VPN) software must be installed to access the internet otherwise access is restricted to the Monash network only.
• Access to the service requires your Monash Authcate username/password.
• Session time cannot exceed 3 hours.
• New phone number - 0198-333-839.

How to apply for the dial-up service

• Complete a Request for Computer Access form and submit it to your local IT support person, or nearest ITS Service Desk should your Faculty /Department not have a local IT support person.
• You will need a modem and access to an internet browser.
• Then follow the steps below: How to connect to the service

How to connect to the service

To gain access, follow these steps:

1. Creating a dial-up connection - Windows XP
2. Download and install VPN software
3. Using this service

Need help?

• Quick reference guide - dial-up settings
• Frequently Asked Questions