Telephone Problem Reporting
Individual Phone
If you are having trouble with the functioning of your telephone, either
the handset or the connection, please call the following number for assistance:
| Faultline |
Extension 54008 |
| External dialing to the Faultline |
+61 3 9905 4008 |
Multiple Phones
If there is a problem with multiple extensions that indicates there is
a problem with the telephone network, please report the problem via the
ITS Service Desk:
https://servicedesk.its.monash.edu.au/
Voice Service Installation
If there is a problem that relates to a requested voice service installation,
please contact Network Infrastructure Services directly. Preferably quote
the Heat call number for the installation that was generated from
the voice service order form at Service Installations and Changes.
Voice Service Installation Extension 50555
Voicemail
If there is a problem with voice mail facilities then either report via
the Service Desk or contact Network Infrastructure Services directly:
| 
