Manuals

Phone quick reference guides

• Getting started (pdf 200KB)
• Phone personalisation and call management (pdf 270KB)
• Communicating with multiple callers and phone mobility (pdf 210KB)
• Voicemail (pdf 207KB)
• Abbreviated dials and online services (pdf 900KB)

Phone user manuals

• Cisco 7945 and 7965 user guide (pdf 1.4MB)
• Cisco 7937 Conference Phone user guide (pdf 2.8MB)
• Connecting an IP conference telephone to the Monash data network
• Cisco 7985 Video Phone user guide (pdf 7MB)
• Cisco Unified phone tutorial
• Tandberg C-series phones (pdf 13MB)
• Tandberg MXP phones (pdf 6.8MB)

Headset and accessory user manuals

• Attaching a wireless headset to your IP Phone
• Wireless headset system reset
• Panasonic headset for cordless phone user guide (pdf 55KB)
• Plantronics wired headset user guide (pdf 890KB)
• Plantronics wireless headset quick-start guide (pdf 845KB)
• Plantronics wireless headset user guide (pdf 760KB)
• Plantronics wireless headset interactive user guide

Contact centre telephone service user guides

• Cisco agent desktop user guide (pdf 870KB)
• Cisco historical reports user guide (pdf 1.7MB)
• Cisco supervisor desktop user guide (pdf 1.2MB)