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Post Implementation ReviewThe Post-implementation Review (PIR) is an evaluation of the project's goals and activity achievement as measured against the Project Plan, budget, timelines, quality of deliverables, specifications and client satisfaction. The objective of the PIR is to identify the lessons learned from the project and to share the information to improve the performance of future projects. Therefore upon completion of the project, it is important to conduct a review session with the Project Manager, Project Sponsor and key team members to evaluate and check whether critical success factors, objectives and benefits have been achieved. The first step in conducting a PIR is to distribute a questionnaire to selected project personnel and clients of the final product or system. This will enable important information about the conduct of the project to be quickly collected. Sometimes a formal meeting may be scheduled with the project team to discuss the results and clarify issues. Alternatively it may be more appropriate to conduct interviews (usually on a one-on-one basis) to expand on certain areas. At the conclusion of the PIR, a report should be produced on the project development, together with recommendations and an associated action plan. This can be presented to management for their review and endorsement. The final project report is an important document of the history of the project. This document would consist of overall information about the project's success, organisation of the project, problems encountered during execution and solutions, critical factors and achievements. Download PIR Questionnaire for:
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