ITS Data Storage Management
1. Preamble
Monash
University
’s Information Technology (IT) systems and services are provided to
further the objectives of the University and are integral to the effective
performance of the universities operation.
Information contained in electronic data, whether
it is research, student exams, lectures, staff payroll, web content or
email information, is a valuable
Monash
University
asset which requires storage and management.
Worldwide the amount of data stored is
exponentially growing resulting in administration problems for people with
the responsibility for managing this asset. It is recognised within the IT
industry that large sites require data storage management direction,
policy and procedures to ensure data is protected
and recoverable against unauthorised access and data loss,
commensurate to the value of the data to the organisation.
Monash
University
is experiencing the same data growth as the rest of the world. Hence there
is a need for direction, policy and procedures to ensure the
University’s data is protected.
The retention and archiving of data is governed
by the needs of the business and should be established by the business,
consequently they are not be defined by this policy. Policies developed by
the business regarding the retention and archiving of the information will
act as a guide for ITS on how to manage the data.
ITS has developed a Data Storage Management
Framework providing guidance for the efficient management of the
University’s growing volume of data. The Data Storage Management
framework provides a foundation for greatly improved availability and
security of data together with opportunities to better share data.
2. Purpose
This policy is authorising the establishment of
the Data Storage Management Team and that all requirements for ITS managed
data storage will be processed via the Data Storage Management team.
3. Policy Status
Draft – ITS Policy
4. Responsible Officer
Executive Director, ITS.
5. Approving Body
Executive Director, ITS.
6. Definitions
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Data
Storage
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The
storage of digital data on a range of media including magnetic hard
disk, floppy disk, magnetic tape, optical disk , removable memory
and other technologies.
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Data
Storage Facility
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Data
storage facility comprises management servers, disk storage, backup
/ recovery facilities and the storage area network. In the context
of this document the data storage facility could mean all of the
above or any part of the above. For example, clients may opt to
utilise only the backup / recovery facility.
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DSM
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Data
Storage Management is the practices applied by policy and procedures
that pertain to the physical and logical components of data storage.
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IT
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Information
Technology
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ITS
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Information
Technology Services
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BRF
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Backup
Restore Facility
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DSF
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Data
Storage Facility
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SAN
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Storage
Area Network
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ITS
Managed Storage
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Storage
that ITS is responsible for managing, whether connected to an ITS
server or not.
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Servers
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Compute
engines that are connected to the storage either directly or over
the network via a SAN infrastructure.
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7. Policy Scope
This policy applies to all ITS Managed storage
and non ITS managed storage which utilise part of the DSM service.
8. Policy
8.1. The ITS Data
Storage Management Policy authorises the “ITS Data Storage Management
Framework”. The framework defines the DSM procedures and processes
compliant with this policy.
8.2. Additional storage
for existing computing platforms is to be provided in accordance with
the Data Storage Management Framework.
8.3. All new platforms
are to be purchased with a minimum of direct attached storage in
accordance with the Data Storage Management Framework.
8.4. The Data Storage
Management Team is to include representatives of relevant groups decided
by ITS Directors from time to time.
8.5. The ITS Data
Storage Management Team will report to the ITS Data Storage Management
Steering Committee, chaired by the Director of Infrastructure Services.
The steering committee will include representation comprising senior ITS
Managers and also non-ITS personnel.
8.6. Chair of the ITS
Data Storage Management Team will be appointed by the Director of
Infrastructure Services.
8.7. All ITS staff are
required to adhere to the DSM procedures and processes specified in the
ITS Data Storage Management Framework document
8.8. DSM team will meet
weekly or as required to discuss issues, requests for storage and
emerging technology.
8.9. DSM team will
respond to the request with a recommended design and approximate
costing, within an agreed and published timeframe.
8.10. ITS will recover
the cost associated with Data Storage from the subscribers to this
service.
8.11. DSM team will
provide consulting services to the client to establish their data
storage requirements, provide advice and identify the related costs.
8.12. DSM team will
provide mechanism and guidelines to assist clients to monitor and manage
their DSM usage.
8.13. DSM team will
publish on the DSM website, the framework, procedures, a schedule of
charges, contact information, plus a selection of requests and the
corresponding recommendations to assist the customers through the
process, while providing a transparent service.
8.14. Each service is
to develop a plan by the end of 2004 for the migration of data on
existing direct attached storage for compliance with the Data Storage
Management Framework by the end of 2007.
8.15.
Implementation and further development of the Data Storage Management
Framework is the responsibility of the Data Storage Management Team.
9. Exclusions
9.1. Data Retention and Data Archiving policies
will not be developed as part of this policy as they are the
responsibility of the Business Units and Faculties.
10. Procedures
The ITS Data Storage Management Framework will
contain the supporting processes and procedures for managing ITS Data
Storage in a manner that is compliant with this policy. This is available
at http://www.its.monash.edu.au/staff/systems/dsm/technical/dsmframework.html
11. Amendment History
| Policy Information |
| Title of Policy |
ITS
DATA STORAGE MANAGEMENT
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| Policy Reference |
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| Author |
Steven White
, IT Production Facilities Manager
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| Central Registry File No. |
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Approval Process
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| Authorising Body |
ITS Directors’ Group |
UNITAC |
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Meeting No. |
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Meeting No. |
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Meeting Date |
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Meeting Date |
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Agenda Item |
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Agenda Item |
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| Policy effective on |
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| Policy expires on |
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Policy next reviewed on |
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| Related ITS regulations |
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| Comments |
Monash only access |
12. Attachments
ITS Data Storage Management Framework outline
document.
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