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Usability and accessibility evaluation services
The ITS Usability and Accessibility Services, within the Web Centre, offers a number of low cost design and evaluation services for teams and individuals within Monash. Please contact uas@its.monash.edu.au if you would like our assistance on a project.
Services available
Research
- Competitive analysis
Gain a competitive advantage through reviewing and usability testing your competitors' sites, applications or products.
Design
- Designing wireframes
If creating a site or application have wireframes built. These wireframes can be used in paper based usability testing.
- Template customisation
If not supported by a faculty or divisional web team have your site redesigned and templates built.
- Online form/survey creation
Have an online form designed and built to help collect information.
Evaluation
User-centred
- Site structure/labelling testing
Help develop your site's structure by getting users to group and label individual units of information.
- Simple site navigation testing
Improve the usability of your site navigation by testing the site structure with users.
- Paper based usability testing
Improve the usability of your site by testing paper based designs with users.
- Usability testing of an online site/application
Improve the usability of your site by testing the live (or staging) version with users.
Expert review
- Site health check
Improve the quality of your site by having its compliance with the Monash Web Style Guide assessed.
- Expert review of an interface (heuristic evaluation)
Improve the usability of your application by reviewing how it conforms with general principles of good design.
- Web accessibility evaluation
Test whether your site is accessible to users with disabilities by having its conformance with accessibility standards assessed.
Training and mailing lists
- Web Fundamentals training
Learn about the fundamentals of producing web content in this introductory course offered through the Staff Development Unit (SDU).
- Writing for the web training
Learn how to write content specifically for the web in this popular course offered through the Staff Development Unit (SDU).
- Web workshops
Attend a free one hour presentation to learn about web design and development.
- Web and wine forums
Get together with colleagues over a glass of wine to hear a special guest speaker present.
- Usability mailing list (email Gian.Wild@its.monash.edu.au to join the list)
Receive emails on interesting usability issues, articles and information.
- Accessibility mailing list (email Gian.Wild@its.monash.edu.au to join the list)
Receive emails on interesting accessibility issues, articles and information.
Why use the Usability and Accessibility Services?
Our team contains professionals who are trained, skilled and experienced at designing and testing user interfaces within Monash. Testing with users ensures our products and services better meet user and organisational goals. This, in turn, means that users can use the product or service more effectively and efficiently. Improving usability and accessibility helps:
- deliver positive experiences to prospective students who then go on to choose Monash over other institutions;
- create and improve tools which assist academics in their research;
- create and inform the learning environment which aids students in their education; and
- provide more effective and efficient tools for support and administrative staff.
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