How to credit your print account

There are laser printers available near, or within, all student computer labs on campus.

Printing charges will depend on your choice of paper size, and whether or not you wish to print in colour.

Please note that refunds for any print credit purchased are not given, and that credit purchased by the following means cannot be used for:

• Printers that are linked to individual computers (not networked)
• Photocopying
• Printing in most Libraries (a card is required)
• Faculty of Art & Design printers
• Faculty of Pharmacy printers

You can credit your print account in several ways:

Online using your debit / credit card

You can purchase print credit via the online purchasing facility (or simply login to my.monash.edu.au and click on the ‘Buy Print Credit’ link in the Printer section near the bottom right hand corner of the screen. It is very important that you record your payment receipt number.

Visit a campus Student Services Centre

Cashier staff at Service Centres are also able to collect payments for printing on printers attached to the student network. A minimum purchase of $5.00 is applicable.

It may take up to 10 minutes before you are able to use your purchased amount.

Service Centre staff cannot give reimbursements for faulty printing; for
that you must visit an ITS Service Desk.

Student Service Centre locations are listed below.
For other campuses, instructions on how to credit your account will be available on campus.

Transfer credits to your online print account from your student or copy/ print card

There are several Print Credit Transfer worktations (a computer and card reader terminal) that allow allow students to transfer credits to their online printing account from their student or copy / print cards. The Transfer worktations are located :

• To the right of the ITS Service Desk at Clayton’s Matheson Library
• Opposite the main Service Counter at Clayton’s Hargrave-Andrew Library
• In the photocopy area of the Berwick Library

The process is quick and simple with easy-to-follow instructions located on the wall above the terminal.

Note: This is currently a one way credit transfer process. This means students are not able to use the terminal to transfer credits to their student or copy / print card from their online print account.