How to credit your print account

There are laser printers available near, or within, all student computer labs on campus.

Printing charges will depend on your choice of paper size, and whether or not you wish to print in colour.

Please note that refunds for any print credit purchased are not given, and that credit purchased by the following means cannot be used for:

Printers that are linked to individual computers (not networked)
Photocopying
Printing in most Libraries (a card is required)
Faculty of Art & Design printers
Faculty of Pharmacy printers

You can credit your print account in several ways:

Online using your debit / credit card

You can purchase print credit via the online purchasing facility (or simply login to my.monash.edu.au and click on the 'My Info' tab and scroll down to 'Buying print credit'). It is very important that you record your payment receipt number.

Visit a campus Student Services Centre

Cashier staff at Service Centres are now able to collect payments for printing on printers attached to the student network. A minimum purchase of $5.00 is applicable.

It may take up to 20 minutes before you are able to use your purchased amount.

Service Centre staff cannot give reimbursements for faulty printing; for
that you must visit an ITS Service Desk.

Student Service Centre locations are listed below.
For other campuses, instructions on how to credit your account will be available on campus.

Campus	Building
Berwick	Building 901, Ground Floor
Caulfield	Building A, Ground Floor
Clayton	Building 10, Ground Floor
Gippsland	Building 1W, Main reception
Peninsula	Building C, First Floor

Use the Clayton auto teller machine

This is only available on the Clayton campus.
Location: Building 60, near the Engineering computer labs (G18 and G19).

Instructions for using the auto teller

Transfer credits to your online print account from your student or copy/ print card

Located right of the ITS Service Desk at Clayton’s Matheson Library, is a computer and card reader terminal allowing students to transfer credits to their online printing account from their student or copy / print cards.

The process is quick and simple with easy-to-follow instructions located on the wall above the terminal.

Note: This is currently a one way credit transfer process. This means students are not able to use the terminal to transfer credits to their student or copy / print card from their online print account.