Skip to content | Change text size

ITS home
 

How to install Monash-Connect for Apple iPhone 3G

Note: This guide describes how to connect an iPhone 3G to the Monash-Connect service only. Access via Monash-Connect does not guarantee that any services or systems are compatible and/or usable with the iPhone 3G. As the platform is currently not supported by ITS Service Desk, these instructions are provided for informational purposes only.

  1. Installation
  2. Usage Notes
  3. Connecting
  4. Uninstall/Remove Monash-Connect

1. Installation

Step 1 - Connect to install-wireless

  • From the iPhone Home screen tap Settings then Wi-Fi.
  • Tap install-wireless.
  • Once the blue tick appears next to install-wireless you can use this connection to download the configuration profile as described in Step 2.

    Connect to install-wireless

Step 2 - Download and install the Monash-Connect Configuration Profile

  • When connected to install-wireless the iPhone will present a Log In page as shown below.

    Default page when connected to install-wireless

  • Select student or staff, Australian only campus then install Monash-Connect for the iPhone 3G.
  • Skip to section 2 and tap on the following url on your iPhone:

    Monash-Connect auto configuration for iPhone

    You will be presented with the following

    Download the Monash profile

  • Tap Cancel.
  • The Install Profile screen will be displayed for Monash-Connect.
  • Tap Install.

    Install the Monash profile

  • The iPhone will inform you that the configuration has not been verified and will change settings on your iPhone.
  • Tap Install Now.

    Tap install now when the message about verification appears

  • Enter your Authcate username@monash.edu.au and password when prompted.

    Enter your Authcate username and password when prompted

Step 3 - Connect to Monash-Connect

  • Now that the Monash-Connect profile has been installed you must disconnect from install-wireless and then connect to Monash-Connect.
  • From the iPhone Home screen tap Settings then Wi-Fi.
  • Tap the blue arrow to the right of install-wireless.

    Open the install-wireless connection

  • Tap Forget this Network, then tap Forget Network to confirm.
    Note: You may not get the option to Forget this Network depending on the operating system of your iPhone.

    Tap Forget this Network  Tap Forget Network

  • Tap the Wi-Fi Networks button at the top to return to the Wi-Fi Networks selection screen.
  • Tap Monash-Connect.
  • You will be presented with a Certificate screen for eduroam.monash.edu.
  • Tap Accept

    Accept the eduroam certificate

  • Once a tick appears next to Monash-Connect you will be connected to the service.

    Connected to Monash-Connect

2. Usage Notes

Please note that if the signal strength for Monash-Connect is too weak the iPhone could use the carrier data network instead resulting in expensive charges. Its recommended that each time before using the iPhone on campus that you check the following:

  1. Ensure you are in a Monash-Connect strong coverage area (refer to Wireless Locations)
  2. From the iPhone Home Screen tap Settings then Wifi and make sure a blue tick appears next to Monash-Connect.
  3. Ensure that the Wi-Fi symbol iPhone connected via Wi-Fi remains visible at the top left corner of the screen when using the data connection.

3. Connecting

If the iPhone doesn't automatically connect to Monash-Connect you can manually select the service (once Step 1 - Installation has been completed).

  1. From the iPhone Home screen tap Settings then Wifi.
  2. Tap Monash-Connect.

Note: Occasionally you may have to renew the certificate used by the Monash-Connect service. If this is required the certificate screen will be presented. Tap Accept and the new certificate will be installed.

4. Uninstall / Remove Monash-Connect

If the Monash-Connect profile needs to be removed for any reason, from the Home screen tap Settings then General then Profile Monash Connect. Tap Remove.

 

  
Related links
Demo